A Pup Above purchases come with free UPS or FedEx ground shipping, which is 1-3 business days. All one and two day shipments go out Monday - Wednesday of each week. Three day shipments go out on Monday and Tuesday of each week. Unfortunately, we don’t ship on Saturdays or Sundays (yet)!

To see the transit time for your address, please view our map below.

While A Pup Above is based in Austin, TX, we do ship all of our online orders out of our fulfillment center in Nebraska. The central location of Nebraska enables us to reach most of the country with 1-2 day ground shipping. 


Refund Policy

Through our Happiness Guarantee we offer a money back guarantee on our foods for first time orders - if you are unhappy with your purchase for some reason, please let us know at: