after working with a dog nutritionist a few years ago, we began using a gently cooked sous vide, grain free frozen patties from A Pup Above. Rumi loves it, and we have been loyal customers ever since. Half our freezer drawer is dedicated to his food! We are also so grateful that they offer delivery across the country, especially since we have moved a few times since discovering this brand. Their customer service reps are rock stars! And they participate in a recycling program for the packaging. Great product, great service, great environmental stewards, plus happy dog=happy dog parents! (BTW, Rumi is 10.5 years old. His coat is so shiny and his body is so healthy from great nutrition that most people think he’s a MUCH younger dog when they meet him.)
I kid you not, I’ve tried about 5 different brands including the freeze dried & my 4 dogs won’t touch any of them except APup Above. I just ordered 4 bags for my 4 dogs & they like them all. Thank you for creating this great food for my picky eaters!
Louie has been eating A Pup Above for about three years now. He never hesitates when it's in his bowl. I appreciate the variety and how easy it is to serve him fresh healthy food.
Wimbledon throughly loves his twice daily servings of A Pup Above. It’s clearly his favorite part of the day. The fresh, lightly cooked food gives him zero issues or negative reaction. The company’s easy delivery schedule makes life easier for everyone. Will absolutely be a customer for life.
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Because it's not kibble. A Pup Above is sous-vide cooked using whole, human-grade ingredients — cage-free chicken, grass-fed beef, real bone broth — not rendered by-products or mystery meat meal. That process preserves more nutrients, which means your dog absorbs more from every meal. Kibble averages ~65% digestibility. Ours is 93%. You're paying for food that actually works.
They will. But if they don't, we'll make it right — 100% money-back guarantee, no questions asked. The bigger issue we hear is the opposite: once dogs try it, they refuse to go back. We call that the Fresh Food Problem.
Structurally, yes. Kibble is made by extruding ingredients at high heat — that process destroys a significant portion of naturally occurring nutrients, which is why manufacturers add synthetic vitamins back in after cooking. Sous-vide cooking preserves the food's nutritional integrity without that destruction. The result: higher digestibility, better protein bioavailability, and visible differences in coat, digestion, and energy. Research suggests dogs fed fresh food live up to 2.5 more healthy years than kibble-fed dogs.*
No. You can skip, pause, or cancel anytime — no fees, no calls. Log into your account and it's done in under 60 seconds. We offer subscription pricing because most dogs do best on a consistent feeding schedule, and it's a better value for you. But you're not locked in.
Yes, it's complete. Every recipe is formulated by board-certified veterinary nutritionists (ACVN) to meet AAFCO standards for all life stages. Nothing to add. No supplements required. It's a full meal, not a topper — unless you want to use it that way.
Your order ships in an insulated box with dry ice or gel packs, designed to keep food at safe temperature through transit. We ship from temperature-controlled fulfillment centers and won't send an order if it can't arrive safely based on your location and the forecast shipping window. Every order arrives frozen or properly chilled. If yours ever doesn't, contact us and we fix it.
You choose your recipes, your box size, and how often you want to receive it (every 2, 4, 6, or 8 weeks). We ship on your schedule. You can change recipes, adjust frequency, skip a delivery, or cancel at any time from your account dashboard. No phone calls. No hoops.
If your dog doesn't love it, we'll refund you. Full stop. Reach out to our team within 30 days and we'll make it right — no need to return the food.
No. Raw food is uncooked. A Pup Above is gently cooked sous-vide — sealed and cooked at precise low temperatures, the same method fine-dining restaurants use. That means you get the nutritional density of fresh food without the bacterial risk that comes with raw feeding. It's the better-of-both approach.
Gradually. Start by mixing A Pup Above with your dog's current food — about 25% new food, 75% old — and increase the ratio over 7–10 days. This gives their digestive system time to adjust. Most dogs show zero issues. Sensitive dogs may need the full transition window.
It depends on your dog's weight, age, and activity level. Our feeding calculator on the product page gives you a personalized daily amount. The short version: most dogs eat 1–2 pouches per day, though large breeds feeding exclusively fresh will need more.
Yes, and it's a great starting point. Research suggests adding even 20% fresh food to a dog's diet can produce measurable health benefits. A single pouch a day as a kibble topper is a low-cost, low-commitment way to start. Most customers who start as topper users end up transitioning fully within 60–90 days.
In a USDA-certified facility in the United States. Every batch is made to human-food standards — the same oversight applied to food made for people. No overseas manufacturing. No co-packer roulette.
Yes. A Pup Above is available in nearly 2,900 retail locations nationwide, including Sprouts, Pet Supplies Plus, Hollywood Feed, and Pet Food Express. Use our store locator to find the closest one. Buying online gives you subscription pricing, flexible delivery, and access to our full recipe lineup.